HospitalityOS
Luxury villa at twilight
HospitalityOS
HospitalityOS

The Operating System
for Modern Hospitality.

Run your property. Understand your business.Deliver better guest experiences.

HospitalityOS connects reservations, availability, operations, guest service, commercial workflows and intelligence in one system — from a single luxury villa to an entire portfolio.

HospitalityOS
Today
Fri, Aug 21
Today's Timeline
Actions Needed
Today

Start every day
knowing what matters.

Open HospitalityOS in the morning and immediately understand your operation — not a blank dashboard, not a list of features, but exactly what needs your attention today.

1
Know today's operation
Arrivals, departures, in-house guests, availability — in one glance.
2
See what needs attention
Rooms not ready, maintenance blocks, guest requests, pending quotes.
3
Act before problems reach the guest
Intelligence signals flag risks before they become complaints.
HospitalityOS
Today
Fri, Aug 21
Today's Timeline
Actions Needed
HospitalityOS
Connected Workflows

One operation. Connected context.

HospitalityOS connects workflows rather than presenting isolated tools. What happens in reservations affects housekeeping. What happens in maintenance affects availability.

01Reservation
Enquiry
Quote
Hold
Reservation
Arrival
Stay
Departure
02Turnover
Departure
Housekeeping
Inspection
Ready
Next Arrival
03Maintenance
Issue
Inventory Block
Work Order
Repair
Return to Service
04Guest Request
Request
Assign
Action
Complete
Hospitality Intelligence

Know what is happening.
Understand why. Know what to do next.

HospitalityOS turns operations into understanding — without black-box AI or autonomous decisions. Every recommendation is explainable and advisory.

Arrival Readiness Risk
Today · 5 rooms may not be ready before arrivals
What
  • 3 cleaning tasks incomplete
  • 1 inspection pending
  • 1 maintenance block
Why

Arrivals start at 14:00. At current pace, 5 rooms will not be turned over in time — affecting guest experience and potentially requiring reallocation.

Recommended Action

Review housekeeping priorities and reassign 2 staff to arrival-critical rooms.

Explainable

Every signal shows its evidence — what was detected, why it matters, and what action is suggested.

Advisory

You authorize every change. HospitalityOS does not autonomously mutate rates, inventory, or operations.

Recoverable

When demand can't be captured at one property, HospitalityOS finds alternatives across the portfolio.

HospitalityOS does not claim autonomous AI execution, guest profiling, or employee surveillance. Recommendations are explainable and advisory.

Xperio3D · Optional Spatial Intelligence

HospitalityOS knows the reservation.

Xperio3D understands the space.

Connect Xperio3D and a compatible Matterport 3D Virtual Tour to add physical property understanding to HospitalityOS. Spatial context can enrich matching with information about layouts, measurements, room relationships, materials, views and other physical characteristics of the actual space.

RequiresXperio3D+Matterport 3D Virtual Tour
Matterport 3D Virtual Tour
Digital Twin / spatial source
Xperio3D
Experience + spatial intelligence
Spatial Knowledge
Structured property understanding
HospitalityOS
Matching, operations & context
Explore Spatial Intelligence
3D isometric room — spatial digital twin
Bed Clearance
1100 mm
Bathroom Access
Clear
Window Height
2400 mm
Circulation
Clear path
Floor Material
Teak
Curtains
Blackout
Spatial Intelligence·Xperio3D + Matterport 3D Virtual Tour
Bed clearance
Room dimensions
Circulation
Room relationships
Materials
Views
Orientation
Accessibility context
Room floor plan — top-down view
0.75m Clearance
0.80m Clearance
1.25m Clearance
0.70m Clearance
1.10m Clearance
AI Spatial Intelligence

Room Understanding

Xperio3D builds a structured spatial model of every room — layout, dimensions, clearances, materials, and furniture — so the system understands physical space, not just database fields.

RequiresXperio3D+Matterport 3D Virtual Tour
Detected Objects
King Bed
1 Detected
Nightstand
2 Detected
Armchair
1 Detected
TV
1 Detected
Bench
1 Detected
Rug
1 Detected
Lamp
2 Detected
Spatial Insights
Total Floor Area22.4 m²
Bed Area2.1 m × 2.1 m
Ceiling Height2.85 m
Window / ViewOcean View
OrientationSouth
Clearance Analysis
Optimal (≥ 1.0m)1 Area
Good (0.75 – 1.0m)2 Areas
Limited (< 0.75m)2 Areas
Measurements are approximate
How AI Vision Works
1. Capture
3D scan / images captured
2. Detect
AI identifies objects and boundaries
3. Measure
Dimensions and distances calculated
4. Analyze
Spatial relationships understood
5. Recommend
Best room match for guest needs
Exact Matching

Don't just recommend a property.
Show the exact solution.

HospitalityOS matches guest needs with actual room characteristics and availability — using spatial understanding to find the room that truly fits, not just one that's available.

RequiresXperio3D+Matterport 3D Virtual Tour
Guest intent understanding
Spatial requirement matching
Real-time availability
Exact room identification
Explore in 3D before booking
Guest Request

"I like this room, but it looks tight around the bed."

Current Room
Current room — top view
Current room — angle
Tight clearance
Limited space
Not ideal
Better Match

Ocean Grand King

More circulation space
Sea view
Blackout curtains
Available now
Ocean Grand King — interior view

Concept demonstration. Xperio3D spatial intelligence requires activation and is not production-live by default.

Connectivity

Use HospitalityOS independently.
Connect your ecosystem when you need it.

HospitalityOS is not dependent on an external PMS. Where appropriate, properties can connect existing systems and providers.

HospitalityOS
Core Platform
PMS
Ready to Connect
Booking Sources
Ready to Connect
Providers
Ready to Connect
APIs
Ready to Connect
Connected Journey

Hospitality doesn't exist
in isolation.

With explicit consent, HospitalityOS can eventually participate in a wider Vertical OS ecosystem — connecting experiences, not customer databases.

Yacht
Sanlorenzo SD96
Marina
Phuket arrival
Resort
3 nights ashore
Spa & Dining
Experience continuity
Next Destination
Journey continues
Don't merely ask

"Is this a good hotel?"

Ask

"Is this a good continuation of this guest's journey?"

Illustrative concept scenario. Cross-vertical cooperation requires explicit consent and is not production-live by default. Y MarineOS, DestinationOS, and VenueOS are separate Vertical OS products — each understands its own domain deeply.

HospitalityOS

A better way to
operate hospitality.

From everyday operations to spatial guest experiences and connected journeys.

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